Customer support

Customer support

  • How can I contact my local Vicinity facility?
    Each of our locations has a phone number that is staffed 24/7:

    Atlanta: +1 404-745-9445 Baltimore: +1 410-625-4555 Boston/Cambridge: +1 617-482-8232 Grand Rapids: +1 616-456-7438 Kansas City: +1 816-889-4950 Morgantown: +1 410-625-4555 Oklahoma City: +1 405-235-3955 Philadelphia: +1 215-732-1411 Trenton: +1 609-858-6800 Tulsa: +1 918-585-8893 Washington, D.C.: +1 410-625-4555

    More contact information
  • Can I pay my bill online?
    Yes! You can sign up to pay your bill online and set up reoccurring payments at our customer bill pay portal here.

Need more help?

Connect with our team for help with billing, service, and all other customer support needs.